When looking for a wedding band to go with my engagement ring, I had trouble finding a band that would sit right with it. No one really even made an attempt to help me at any other jewelry store we went to, they all just offered the same suggestions (which didn't work). The people at Helzberg were very helpful, and we found the perfect ring right away! I was so frustrated until I found them! That will be the only jewelry store I shop at now (since the others pretty much showed me their employees have no idea about the merchandise).