I have nothing but good things to say about these folks. We adopted a cat, and the screening was 100% aimed at assuring that we would be loving AND protective. They were helpful in guiding us to a kitty that was a good fit for our family, and all the ""conditions"" for adoption were geared towards the best interest of the pet and the family. We had intended on having an indoor/outdoor cat, but after discussing it with staff we concluded that we wanted to keep our pet indoors. We are very happy with this decision, especially because we have since learned that some neighborhood cats have been injured or simply disappear…even longtime pets. Our cat is content to be indoors; we’ve had similar experience with our previous cat, which was also a shelter adoptee. Maybe they had enough of running the streets. Overall, a great experience!