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Heirloom Oriental Rug Cleaning - 36 Reviews - 5858 Thunderbird Rd, Indianapolis, IN - Carpet & Rug Cleaners Equipment & Supplies Reviews - Phone (317) 723-8215
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Heirloom Oriental Rug Cleaning

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5858 Thunderbird Rd
Indianapolis, IN 46236
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(317) 723-8215
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Heirloom Oriental Rug Cleaning - Indianapolis, IN

Reviews

( 31 )
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Best

Professional service.

Worst

I have not yet unrolled the rugs due to remodeling going on at this time.


Would recommend this company 2/19/2014

My rugs look wonderful after having them cleaned. Pick up and delivery prompt and courteous. Reasonable price for these rugs. Check out their video on their website. more

Five stars in my book. 1/14/2014

I have used Heirloom twice for a non oriental rug. The cleaning is exceptional and the carpet is wrapped and protected when it arrives. I can't say enough about how kind and friendly the service (delivery and pick-up) personnel is as well as the office. Five stars in my book. more

Nice job! 12/22/2013

We have had our rug cleaned a few times now and love the results. Dog stink is always gone like magic! more


I haven't unrolled rugs yet 12/6/2013

I have not yet unrolled the rugs due to remodeling going on at this time. more

High quality cleaning at a cost effective price. 9/25/2013

I have had quite a few interactions with David and Rick from Heirloom Oriental Rug Cleaning. My initial experience was with a very large, antique oriental rug that I bought. The rug had been in a farmhouse for 80 years and had never been cleaned. So it was a beautiful antique rug filled with dirt. They took it and cleaned it thoroughly. Now it's in the living room of my lake cottage and it's absolutely wonderful. That first experience was very challenging. The rug is so heavy that three or four people could barely pick it up. But they were able to take it to their warehouse and clean it effectively. I've probably had over a 100 rugs cleaned by Heirloom. I've had lots and lots of antique rugs cleaned. I live two hours away and Rick will meet me halfway to pick up a rug or drop one off. As a rug collector, any time I ever need a rug cleaned, I will take it to them. They are very sensible and knowledgeable about antique rugs. Their per square foot cleaning fee is very competitive as well. In fact, it's competitive with any other cleaning service I've ever known about. So not only do they do a better job than anyone else, they are also cost effective. You can't combine those two things any better. more

excellent 9/10/2013

Wasn't listed in phone book. Got the name from Angie's List. more

Very pleased. Rugs look like new. 7/30/2013

Very good experience from start to finish. more

Was great to work with Mike and the rest of the group 5/21/2013

The rugs were beautifully cleaned, stored and delivered at the appropriate time. Great bunch to work with. more

GREAT JOB ! ! 4/18/2013

From the first phone call To rolling the carpet back down on the floor, a very professional and friendly experience ! more

Outstanding from beginning to end! 3/5/2013

Rick was the contact,rug cleaner,deliverer, and installer all in one. He did everything and one word describes his service, "outstanding". We had 3 oriental rugs taken care of and Heirloom did it all. He even helped us move some heavy furniture to position our rugs properly. Also, the promptness of service, courtsey, and advice offered make Heirloom worthy of its name. And all of this at a reasonable cost. Thank you Heirloom! more

First time that we have used this company was to clean 2 wool rugs. They did a fantastic job! 3/4/2013

First time that we have used this company was to clean 2 wool rugs. They did a fantastic job! more

Superb Service 2/24/2013

We had a 40 year old wool rug - many very bad stains. Heirloom Rug Oriental Cleaning got all stains out. The rug is like new. And that all very fast and for a reasonable price.I highly recommend the company! more

Excellent Service and Follow Up 2/20/2013

Excellent Service and Follow Up more


Absolute Excellence 12/11/2012

These days, it seems, finding a craftsman who lives up to his own descriptions of his work and the praise of others is daunting. Let me say right away that Heirloom Oriental Rug Cleaning meets and exceeds its web and print promotional materials and absolutely blew me away with their exceptional service that went above and beyond. They estimated the costs first on the phone, then in person and they adhered to the estimates. No hidden surprises. Their charges were reasonable -- remarkable, really, when I saw how they'd turned drab and dingy into "like new." They were on time, if not early, to every appointment; they offered advice and counsel about repairs one of the rugs needed and impressed me more than they knew with a detail so seemingly small as numbering a newly cut pad to its unique rug tag. On the phone, online, in person on several occasions, the folks at Heirloom never ever failed to have a smile in their voice or on their face. I just can't say enough good things...but the best one of all is that I'm satisfied far beyond my expectations. more

Excellent Service, Exactly what was promised was delivered! Great Job 11/20/2012

The folks at Heirloom took care of our long overdue for a cleaning 10x14 rug and it came back with 10 years of wear erased! They picked it up and delivered for a nominal fee and were excellent to deal with. We will certainly use them again and refer them to anyone in need of such service. more

Outstanding cleaning and service. Highly recommend! 10/11/2012

Outstanding cleaning and service. Highly recommend! Will use, again. more

Love the pick up and delivery service. My rugs look like new! 10/4/2012

Love the pick up and delivery service. My rugs look like new! I highly recommend Heirloom Oriental Rug Cleaning. more
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