Sadly, we had to leave Dr. Bain's practice after a very long time of trying to work with her. We started seeing her because of her philosophy of care. We preferred the more natural route she took and the holistic approach she used. When we first became patients in her practice, I couldn't say enough good about her. She was kind, attentive, thoughtful, and really listened to parents. \r
However, something changed in her, which lead to a massive change in her practice. She started to ignore parents, blow them off, and even say rude things about their questions. She ignored serious medical issues with our kids. She refused to refer us to anyone that might give a second look at what our kids were presenting with telling us there was nothing wrong with our children. In actuality, there were many, many things wrong and every time we self-referred, the specialists said we made the right decision and found what the issues were so they could either fix or begin treatment. I never heard one word from her after she received their reports about continuing care through her, her being interested in what was going on with them, or her input. She completely swept the incidences under the rug like they never happened. \r
She flat out told me our questions weren't important and she wouldn't take the time to answer them even though she knowingly took us on at patients knowing we had children with special needs. \r
She physically removed my son's medical food from him once stating he might spill it (it was in a closed container and she allows breast and bottle feeding in her office). She wouldn't let him drink it (his only source of nutrition and she wrote his prescriptions for it) in her office. This was medical food, not juice or candy. \r
We left and found another holistic doctor who actually listens, cares, understands what he is seeing, refers when it's necessary, and is exactly what a pediatrician should be.