I have been going to this salon for 5 years now and have always been very pleased. I found them when I started researching Japanese hair straightening. I love the results I get and hope to continue going. Also, because they are so good and their prices are low, I can afford to tip generously, a win-win for all. HOWEVER, I must say that they raise their prices more often as their stylists keep getting promoted to new titles frequently. I ignored it for a while, since the increases were minimal, but this last time was the most shady yet. I have always paid a certain amount to have my hair straightened. I asked my stylist how much it would cost the next time I came in, since there was a notice listed that prices would now be around $260 + UP. Given that my current price is about $250, I would think that my next price would be about $260-$270, I mean how much could it really jump? Her reply was that she's have to give me a consultation. CONSULTATION?? She's been doing my hair for years! What's to consult? I have always raved about Hayato. I love the space, the staff is nice, and I tell all my friends to go there. But I cannot ignore that the place is starting to get greedy. There are more and more inexpensive salons popping up that do what Hayato does for less money with the same results. I don't want to go there, I would prefer to remain loyal to Hayato, but the price raises are getting out of hand. I hope they realize that they owe it to their long time customers to maintain integrity in their pricing, and stop being greedy.
Pros: Great atmosphere, good results
Cons: Frequent price raises, Greedy