I would never reccomend going to Hawk's Prairie Automotive...ever! We were quoted nearly $1000 to put in a part on my husband's car and when calling around, we found out that the part HPA was charging us $900 for, cost $338.99 from Auto Zone. That's right folks...nearly $600 for NO reason at all!!! Considering the $260 charged just for looking at the car and towing it, plus $1000 dollars = $1260. OR $338.99 for the part, $88 for labor (looking it up on my step dad's computer he used for his own shop, this job would take 9/10's of an hour to complete labor wise and HPA charges $88 and hour for labor) + $260 for towing and diagnostic = $687.00. WHAT A DIFFERENCE?!
Needless to say, we are not getting our car fixed at Hawk's Prairie Automotive.
On top of ALL of that, we got our bill for the tow and diagnostic and our total comes to $360!!! So we told them, no, we weren't paying that much. And they did realize the mistake and fixed it, but really, how much money do you need to steal from your customers? THEN my husband called them on a Friday and told them we would pick the car up on Monday...we got there Monday and guess what?? The car's dash is still pulled out from them doing their diagnostic...
Oh well that we had to find someone to tow our car (because we weren't paying them another $60 to tow our car back to our house which is a block away) and take time off of work. Now we need to re-arrange our plans AGAIN for whenever they can seem to get the job done right.
This place is a total let down...I hope they change their ways...soon. It makes me sick to my stomach to think of how many other people have been ripped off. Do your homework people...call around before letting Hawk's Prairie Automotive touch your car.