This is the first time I have ever used a pet sitting service and it was great! My two dogs and my cats were all happy when I got home. The animals did not seem to have missed me at all! My house was picked up and we all fell back into our normal routines. The sitter that came out was on time, knew enough about pets and even how to give meds to one of cats that can be difficult at times. Overall, a GREAT experience. I would use them again.