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Happy Tails Pet Spa - 15 Reviews - 566 Randall Rd, South Elgin, IL - Specialty Animal Services Reviews - Phone (847) 214-1506

Happy Tails Pet Spa

566 Randall Rd (at Silver Glen near Caputo's inside Petland)
South Elgin, IL 60177
(847) 214-1506
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John takes such good care of his clients. He takes the time if they are nervous or scared. I was so disappointed when I had my dog groomed at petco and they gave me back my gold...


Ok, I had to write a review on this business due to the fact that I think these reviews are written by the business themselves. I have been a groomer for over 12 years and also ow...

Terrible Grooming 12/5/2010

Ok, I had to write a review on this business due to the fact that I think these reviews are written by the business themselves. I have been a groomer for over 12 years and also own a salon in a nearby city and have had several clients come to our store whose pets have been groomed by Happy Tails that we have had to fix. I have seen cuts that a blind monkey could do better. After having to fix so many cuts from Happy Tails I can now identify where a client had been previously due to the fact that haircuts produced from this salon or so terribly bad. I am not saying that the groomers are not nice people but they clearly do not know how to groom. I know they are inexpensive and it shows. If you look at the people that have reviewed this store they all have only reviewed Happy Tails, which I think is very fishy and they all reviewed through City Search, also fishy. What a lot of consumers do not know is that it is very easy to write false reviews about your own business and also easy (if you have time) to get voted best in Kane County falsely. I pulled up their reviews after a new client of mine said she went to Happy Tails because they had so many wonderful reviews and didn't understand why because the haircut was so bad. I am only writing this because I feel consumers should not use these reviews as a basis to go to Happy Tails. I am not writing this review to get clients either as I am not telling you who I am, but I do know that there are several grooming salons in the area that know how to groom much better and please make up your own mind and do not go by these supposed reviews. Happy Tails is the only grooming salon in the area that I would never recommend someone take their pet to if they want a proper grooming more

way better than petco 12/19/2009

John takes such good care of his clients. He takes the time if they are nervous or scared. I was so disappointed when I had my dog groomed at petco and they gave me back my golden retriever Ricky back wet and said ""he didnt like the dryers"". If I wanted my house to smell like wet dog I would have bathed him myself. I also took my great dane Fiona there for her baths. They always come home smelling wonderful! John owner/operator is also a veteran. So support a veteran and schedule an appointment today. Pros: easy scheduling, room for big dogs more

Great Pet Grooming Shop! 7/7/2009

What an awesome business, my dogs love it. John also has this great sense of humor. You can tell he loves the animals, but not Mother in laws, but hey whats wrong with that..ha Happy Tails recently recieved the Peoples Choice Award for the Best Groomer in Kane County so I guess somebody other than me likes the place. Keep up the great job John! Pros: Mom and Pop, not Corperate Business more

Such a good experience 6/19/2008

Mimi when in for her hair cut and nail. She had such a great time. John is really good with the dogs.\r Thank you. Pros: Nice groomer Cons: Accessible parking lot but the shopping center could use some work. more

Great Groomer! 10/11/2007

This Groomer will cut your dog how you like your dog to look...NOT like those chain grooming/pet supply stores. I took my yorkipoo in one of those and they shaved her bald. Happy tails gave her a great cut. Now Wrigley is cuddly again. Thanks! Pros: Groom your dog nicely! more

Happy Tails is where I go 11/21/2006

Happy Tails Pet Spa is where I took Daisy Mae and I will take her there every time. She received a great cut and came home in a great mood. \r Pros: Good Parking Cons: Great Service more

Two dogs 9/6/2006

and a skunk. Bob and Spot are stinkers--really---they got skunked! They smell so much better now. The staff at Happy Tails bathed them a few times in the past three weeks. Gotta love those guys. Bob, Spot and family thank you very much for all your hard work. Pros: they made an emergency apptointment for our dogs more

Nails 9/6/2006

Chloe was not a good girl for John. Even with that, Chloe looked very nice when she came home from her bathe and trim. Good job! Thanks. Pros: took very good care of my "problem" child/dog more

Nice open space. 9/6/2006

I like taking Bingo my poodle to Happy Tails. The location is great and I like the ability to actually see where they do the grooming. I feel confident I am leaving my dog in good hands there. Pros: Nice open space and great service more

Truely a Diamond! 8/24/2006

John groomed Conner so well! He looked just like he was suppose too--like a Schnauzer! I don't like those Pet Stores that think they are Groomers. Happy Tails is a nice grooming salon in St Charles, with Professional Grooming Staff. Conner and I have also just stopped by to have his nails trimmed and there was never a wait and.... they always remember us!\r \r Pros: Professional Staff--awesome cut! more

Snowball was very pleased! 8/24/2006

I rescued Snowball in July--she was a bit weary about going to the groomers. John groomed Snowball with care.\r You could just see how happy Snowball was when I picked her up. She beamed with joy because she knew how pretty she looked! Snowball looks forward to visiting Happy Tails soon.\r Pros: Caring, professional Staff that work great with the animals. more

Open late Wednesdays! 8/23/2006

My puggle, Jasper, was able to run around the shop with the other dogs. He smelled so much better when I picked him up! Happy Tails is open late on Wednesday Nights--which is nice for those of us who cannot make appointments between 8am-3pm. The Owner, John was very good with Jasper. Also I wanted to mention that --Happy Tails Pet Spa is a Veteran Owned Business. Pros: Open late on Wednesday Nights, experienced groomers, veteran owned more

PomPom Loves Happy Tails 8/23/2006

PomPom gets excited to visit Happy Tails Pet Spa. She knows she gets to see her dog friends and comes home so happy--and a little tired from playing. She is always thrilled to get home to show off her new look! John makes PomPom so clean and pretty--Thank you! The parking lot nice and accessible--no street parking for me! Pros: Awesome Grooming Shop, animal loving staff more

Awesome Cat Grooming! 8/23/2006

It's hard to find grooming for cats. I love my Maynards Lion cut! He parades around the house so proud. Owner/Operator John did a great job! Bring your cats to Happy Tails! There is great parking---so you don't need to carry your cat carrier too far to get to the shop! Pros: great parking, professional staff and nice open environment more

Diamond in the rough 5/17/2006

A quiet grooming salon near downtown St Charles. Can almost always get an appointment. The salon is clean and open to the public, no hidden vices here. Self baths are also available. Dog nails are $5. what a deal, which usually no waiting for the nail service. The owner, John does an excellent job especially on Schnauzers and Airdales. I scheduled an appointment last Spring 05 and the place was awful! Kudos to John and his staff for the turn around and the awesome service. I'm back to stay. Pros: good parking, reasonable pricing, great customer servic more
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Additional information

  • Hours:

    Monday-Sat by appt