When I showed up for our first day, I walked into a dog being yelled at and kicked. I thought ""okay, maybe it's a misunderstanding on my part"" and ignored it. A girl came out from the back and ripped my dog's leash out of my hand without even asking me. The other girls didn't even speak to me. They are VERY rude here. When I asked why their webcams are not working, they said they have a rat problem. You should NOT be open if you have any kind of bug or rodent problem. They can give the animals rabies and other things! When I said I want my dog back, they girl rolled her eyes at me and walked away saying ""what ever then."" Next thing I know, I hear her yelling at him ""COME HERE! STAY! GET OFF ME YOU STUPID DOG!! NO COME HERE NOW!!! STAY!!"" After that, he came around the corner shaking, crawling on the floor and when he saw me, he clung to me and hid behind me. They told me he is not obedient at all, then I told him to sit and he did. I asked them if they thought that he was not being obedient because he was being screamed at and abused. The girl laughed and walked away. If you think of your pet as your family/kid like I do and you care about their safety DO NOT BRING THEM HERE! THEY ARE THE MOST UNPROFESSIONAL, RUDE AND ABUSIVE PEOPLE I HAVE EVER MET! THEY SHOULD NOT BE AROUND ANY ANIMAL EVER!