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Hansons - 278 Reviews - 977 E 14 Mile Rd 1000, Troy, MI - Other Reviews - Phone (586) 426-7667

Hansons

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977 E 14 Mile Rd 1000
Troy, MI 48083
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(586) 426-7667
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Reviews

( 104 )
( 172 )
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( 2 )

Best

Mike Coffey was our sales rep. He explained everything very clearly, answered all our questions knowledgeably, and was very polite and pleasant. It was a very positive experienc...

Worst

next guy's roofing you really need to drug test your contracters and did a bad job come go come go sitting around .poor service all the way around

roofing 6/15/2017

next guy's roofing you really need to drug test your contracters and did a bad job come go come go sitting around .poor service all the way around more

Initial home visit 11/9/2016

Mike Coffey was our sales rep. He explained everything very clearly, answered all our questions knowledgeably, and was very polite and pleasant. It was a very positive experience. more

Sales Rep 6/17/2016

John was very knowledgeable and provided competitive pricing more

Beautiful Roof 5/11/2016

We had our roof done with Hansons and we could not be happier. The roofing company did a wonderful job, done in one day. Care taken before to insure the old shingles would be removed by laying tarps, great clean up after. The crew doing the installation were very polite and respectful, highly recommend to anyone looking for a home improvement. more

Best compony/people 4/20/2016

Best services and best people. Thanks to josh for helping us and and staying for two hours just to help us and not making are house cold in the winter and in the summer really hot these people are they best all of you guys need .... to fix you guys window THANKS JOHN D more

Sales and customer service 4/13/2016

Kent and pat are some of the best people to deal with at hanson very truthful and very informative on sales as well as pat she was very promt on her calls and very professional at hansons great job and thank you very much tom & sheryl more

Nice Windows 4/4/2016

No pressure. Plenty of options. They did one house for us and now I am calling them to do a second. more

Great Service 3/24/2016

Joey was fantastic! He explained everything so well that I could go out and sell roofing products ;-) Thanks Joey! more

Good customer service 2/23/2016

Handled and got done a issue I had in a timely manner. Thank you again for the help more

Windows 1/9/2016

I am not a fan of sales people and the heavy pressure and games they play but my rep John S was a great guy. He answered my questions, showed me the difference between all of the windows and let me decide without any pressure. I am looking forward to getting my new windows and hopefully doing more business with Hansons. Thanks John! more

HANSONS 1/7/2016

THE DO GREAT WORK. more

Windows 1/7/2016

Hansons always does good work. more

Good job 12/23/2015

Friendly and got the job done. Good work. more

Poor Office Follow Through 12/6/2015

Second no show for Hansons to complete our gutter installation. 1st: Friday 27th "scheduled" crew to finish job. Thursday Hansons called to remind us of appointment. No one came and no one called on Friday. Monday Hansons called to see how job went and to get their last payment. Surprised no one came. Call back with apology, they had missed informing work team of job. Scheduled job completion for Saturday Dec. 5th. Stated "WE WOULD BE FIRST ON SCHEDULE", sorry, sorry sorry. Friday the 4th they call that our appointment will be in 9-noon time frame. NO ONE COMES by noon Saturday. I call Hansons. "WE ARE SCHEDULED FOR 1-5pm AND ARE 4TH (FORTH not first, not Saturday morning...) ON LIST"!!!!!! I express my displeasure with Hansons. sorry, sorry, sorry, 5PM NO CREW SHOWS again and no one called to say they were not coming. I am NOT calling them, will wait for their Monday or Tuesday call "to see how it went and to get their money". Again I really feel the product is excellent and is exactly what we wanted. The office service (can't provide what they promise) and work scheduling is questionable at this point. Specially for correcting THEIR first screw up. more

Received new windows 12/2/2015

Good service, explained everything through and through, highly recommended. more

Windows 11/30/2015

Fast service with installation crew b&e and great customer service from Maria. more

Siding 11/27/2015

We're very happy with installation and finished job more

Hansons is great 11/25/2015

Highly recommend company. more

Gutters 11/24/2015

Every thing was fine. Work crew and leader were Excellent. more

installed windows 11/24/2015

Had a wonderful experience with Jen-J. The installer listened to and honored the request that I gave to save previous wood work. The job was done professionally and in a timely manner. I think they had installed a previous window. more
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Additional information

  • Hours:

    Monday: 9:00 AM - 5:00 PM; Tuesday: 9:00 AM - 5:00 PM; Wednesday: 9:00 AM - 5:00 PM; Thursday: 9:00 AM - 5:00 PM; Friday: 9:00 AM - 5:00 PM; Saturday: 9:00 AM - 5:00 PM; Sunday: 9:00 AM - 5:00 PM
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