Dr. Hanno was close by, so I made an appt. with her. My friend, also a doctor, had warned me that Dr Hanno is ""Abrupt. Some say rude."" I did not heed the warning.
I paid the price. Dr. Hanno did not examine me. She never came near me or looked at the condition. She sat across the room and argued, contradicted and aggressively put down everything I said. I tried to discuss a product I had been told to use by her staff b/c it contained an ingredient I had told them I was allergic to. This very ingredient had willfully or negligently been prescribed in a medicine despite my warning them that I could not tolerate it. The ingredient was in high quantity and it had produced an allergic reaction. A very expensive, painful and rather slow healing reaction. The Dr. Hanno was neither sympathetic, sorry or willing to admit that a mistake had been made, even though I was armed with all kinds of research proving that the ingredient was indeed responsible for the type of reaction that I had gotten. She disputed everything, and although I was only there looking for a solution, not a real apology (big ego doctors never apologize!), she was nasty beyond all professional boundaries. I got up not 90 seconds into her tantrum and told her she was rude, and clearly had not kept up with the current research in her field if I had to acquaint her with all the articles and research and then have her argue with me.
I told her I was leaving and did so. She quite literally has, in my opinion, less knowledge about skin than a common aesthetician. She should no longer be in practice without better skills.
Cons: Angry, rude doctor with big ego and outdated knowledge