After calling several repair services, this one seemed to be what I needed, but the service call was unbelievable. But when you are in a bind, it is the least of your worries, right? I was told "No problem" we can get out there. Within minutes I called to verify they could still come out to repair my heater and was told they were all booked up! what? I didn't think that was very professional. Not only were they the highest repair service, but they did not seem to care I was left in the cold!!!!