This has to be the worst I have ever been treated by a vendor. They didn't show up for 4 appointments, never called back to reschedule, ands were not even sorry about missing appointments. I had to take off work 4 times, and each time the handyman did not show. If they can't keep an appointment, or at the very least call me to say they can't make it, I would not trust them with my house.
Cons: Customer Service, Reliability