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Hall's Flooring - 1 Reviews - 3300 Monroe Rd, Charlotte, NC - Flooring Contractors Reviews - Phone (704) 376-8501

Hall's Flooring

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3300 Monroe Rd
Charlotte, NC 28205
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(704) 376-8501
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Hall's Flooring - Charlotte, NC
Hall's Flooring - Charlotte, NC

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I recently bought a new construction home and the builder threw in free carpet. I knew what I was going to be able to choose from would be limited and cheap, but I could not belie...

Owner Reqires Customer Service Skills 4/22/2007

I recently bought a new construction home and the builder threw in free carpet. I knew what I was going to be able to choose from would be limited and cheap, but I could not believe the lack of customer service I received from the owner himself and the manager. I was expecting to deal with the owner, as he was supposedly my contact. Yet, before I barely made my way toward him, I was met with a snotty grimace from a distance and shrugged off. Another sales person took care of me. At least she was kind and had very good customer service skills. I then made my choice out of three types of super cheap carpet. Peeee yeeeew! I just cannot wait to rip the new carpet up and buy something better. It certainly will not be from this company! Pros: A few of the sales staff understands the concept of good customer service. Cons: If you don't have the money, the owner doesn't have the time or manners. more
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Owner Message

  • Come experience the luxury flooring products in our main showroom. At our main location we offer a wide variety of carpet styles and brands. This showroom also has a large rug gallery, featuring Karastan, Ralph Lauren, Hand Knotted Rugs, as well as the opportunity to design your own custom rug.

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Echo Hills
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