i would recommend any stylist at this location EXCEPT TRACY! i typically schedule my appointments with another stylist, but she was on vacation and i desperately needed my hair done. i made an appointment with tracy at the advice of my usual stylist- which was probably the worst mistake i could've made. i felt worse when I left than i did when i arrived.
i got the impression that TRACY was trying to sabotage my hair. after she washed and conditioned my hair, i noticed my hair was very tangled. for this reason, i suggested she use a wider toothed comb, but she dismissed my suggestion and responded that the comb she selected was ""pretty wide."" my hair was shedding in clumps, like nothing i've ever seen and she was practically yanking it as she combed out the tangles! it was painful to say the least! she made the comment that when i returned to see my usual stylist ""i wouldn't have any hair left."" from my perspective, this statement insinuated that she was aware that my hair was shedding in excess yet she NEGLECTED to use the proper treatment i.e. use a wider toothed comb or apply detangler. as if that wasn't enough to alarm me, she remarked that she was ""finally done torturing me,"" when she finished combing my hair. her comments were unprofessional and didn't make me feel comfortable with her competency as a salon leader. i was very disappointed with the final product. i requested pin curls, but my hair looks like i styled it myself. i will never visit her again, and i'll ensure that i share my story with enough potential clients so she doesn't have an opportunity to damage someone else's hair.