I have only had my hair colored by Sandy at Hair Studio One and have not ever had her cut my hair. However, I was very pleased with the service that I received when having my hair colored. The first time that she colored my hair, it did not turn out as dark as I had hoped. Most salons would have a "too bad" attitude, but not Sandy at Hair Studio One. She suggested that I come back in a couple of days and have her fix it - free of charge. She even offered to let me bring my 2 year old son with me and let him play with the magazines while she fixed my hair. She went above and beyond and I really appreciated it.