I've been going to this salon since they first opened and have seen quite a few different stylists there, all of whom have been excellent. I have recommended several of my friends and family members and they too have enjoyed their experiences, and have been pleased with their hair. After recently having recommended this salon to a co-worker, I was curious to see when she was planning on getting her hair done, (since they have a great referral program, I wanted to see if I could get credit for her on my account before my next appointment...) Well, she informed me she was hesitant to schedule an appointment because of some of the reviews left on this websight... After having read over the posts myself, I felt that as a loyal client I should assert myself and state that while most others seem to agree that this is a quality salon, the few negative comments left may very well be valid, but have not been my experience or that of anyone I know to go here. I'm sure they have their off days like the rest of us, however I would hope that these remarks do not discourage anyone else from giving them a try, because they are truly an excellent salon with a talented, friendly staff and I have nothing but the best to say about them. In the end I did convince my co-worker to go here after trying somewhere else first and having less than satisfactory results... She too is now a believer... Her hair looks great & she loves it!!!
Pros: consistent results, talented professional staff, convenient hours
Cons: trickey to find--second floor of Grand Promenade Phase II by BW3's( not phase I by Walgreens)