We were unfortunate enough to run out of gas on the NJ turnpike and a very nice officer called a Tow truck for us. Someone from Haines Tow came and got us and towed us to their lot. My husband walked to a nearby gas station to get a gas container and we had enough gas to drive to the station but since the driver left the lights on our battery died. The driver was very nasty and even dropped our vehicle in mud that we had to push out with our 3 children helping us push. After being charged $80 cash for the tow alone they said a battery jump would be an additional $45.00. We did not have the extra funds and even after pleading with them because it was cold and our children was tired and cold they still did not help us. Their garage became a hotel because we as well as the other cars stranded slept there freezing and finally one of the other vehicles found a service station as Haines Tow does not provide any car service what-so-ever, the fellow stranded individuals drove all the way back and gave us a jump FOR FREE, and we were finally on our way home, NO THANKS to Haines Towing.
Cons: Horrible customer service, Took a long time to come, No Repair Service