I have had good experiences w/ this office and other HRBlock offices over the last few years. As long as you are attentive to your info that you give them (things do get left off), it will go well. Not to mention the cost of tax prep to me was cut by more than 1/2 from what my FORMER accountant charged. BUT! BE AWARE OF OFFICE HOURS! We moved last year and alot of tax records were spread out and/or difficult to locate this year. I did get all the info to them Monday and Tuesday and the return was being worked on,,,until 4pm when the office CLOSED! OMG !! A tax prep office CLOSES on the day that late filing is due!!?? UNBELIEVABLE! And they will not re-open until Thursday. I am dumbfounded by this. Tho I am pretty certain that I will have a refund this year, and my return "can wait" because of that, I just find it pure craziness that a national tax prep firm like HRB does not keep the doors open until midnite! So, keep your eye on those office hours on the door, and it will go well for you..hopefully!