I've gotten laser hair removal at 3 different locations before - one in southern MA, one in LA, and one in Chelmsford, MA. None compare to HLC Medspa - I've had the best experience here. They have the best machines because I have felt NO PAIN AT ALL. They have great technology and are fast - each appointment for my lip area has been less than 5 minutes! The facilities are clean and inviting. My only complaint is that one cannot talk to the receptionist directly - you have to leave a message and then they will call you back, which sometimes took 1-2 days. Howeve, overally, I highly recommend HLC MedSpa.