I e-mailed them from patient portal and received a phone call within 10 minutes and an appointment the same day. My doctor, Dr. White, is amazingly caring and compassionate. I was also impressed with the midwife I saw for my pap. They let you know that you will not always see the doctor, but if you would like to you have that option. I am so happy I chose them to care for me with my first child. Everyone in the office is so nice, I haven't had any issues, yet! I would recommend this office, and especially Dr. White to ANYONE that is pregnant!