I order from Gus's often. Am always pleased with the food. Service is never top notch so thankful for take-out. I brought some family members from out of town after raving about the food. Unfortunately, I was embarrassed and they were disappointed. I ordered the Chicken Rolantini. The menu says it is chicken with prosciutto and fresh marinara sauce. My dish was made with HAM and a ""brown"" sauce. I'm not a food connoisseur, but I certainly know the difference between prosciutto and ham. And the difference between marinara and ""brown"" sauce. When I confronted our less than friendly server, he responded by saying the chef didn't tell him until the meal was prepared and that they ran out of prosciutto. \r
If I wanted chicken and ham, I would have ordered the chicken cordon blue! Not happy with his response, I asked to speak with the manager. I spoke to a woman, who was named ""Gus"" and apparently is the owner. Anyway, she wasn't anymore concerned than our rude server. No price adjustment, no apologies, nothing. I believe it's crucial to inform the customer prior to placing the order so they have the option to select another dish, if they desire. Our experience is slightly different from the above posted comments. Apparently, they DO cut corners and are NOT concerned about the satisfaction of their customers. \r
I would suggest to anyone who dines here and plans on ordering the CHICKEN ROLANTINI is to ask if they even have PROSCIUTTO!