Do not do business with Gulliford septic and sewer. On 1/2/2015 I recieved a call from my tenant in Rantoul il, she informed me that the drains and toilet are draining poorly. From my last experience I knew that tree roots were the issue. I called my local plumbers who inturn referred me to Gulliford. Apparently they have a business agreement on services in the Rantoul area. I gave Gulliford the tenants contact info and the address. I recieved a call later that day from the service tech. He informed me that the tenant was unable to be there to meet him and so he went ahead and cleaned out the sewer line 200 feet away from the home and also into the home. He said that he was able to remove the issue and that we are in good shape. I paid $240 for the service. Two days later I received another call from my tenant complaining again about the same issue. I called Gulliford and they sent the same guy back to the resident. He performed the same service and said that he was able to remove some tree roots. The tenant was there so she was able to run water to test. For this I was charged $185. Of course I complained that they shouldn't be charging me again. The secretary said that because the tenant wasn't there the first time it was my problem. I have several investment properties and I do a lot of business with contractors in the area. I will be passing the word to everyone that will listen about Gulliford septic & sewer. Terry M.