Broke my guitar prior to going out of town and needed a quick fix for it. Called them and Chris said come on down and he would see if he could fix it. Took him 10 minutes to replace the broken part. Charged me a tiny $5 fee. AND as I am walking out to my truck, completely satisfied, he runs out and hands me a set of strings and says, ""Just in case you break one camping!"" WOW!
Guitar Center has nothing on these guys!
Pros: Customer Service, Knowledge