State Farm Agent ??? 1 star\r
Oct 10, 2016 10:13am\r
Kathy Scott's State Farm office, with whom I had done business for 14 years, screwed something up when I increased my renter's insurance policy with them last March - suddenly, payments which had gone through without incident (and without my notice, because automatic payment is what they want you to do) suddenly stopped being processed in June and my policy lapsed. After falling off as a customer since July of 2002, you'd think you'd get a call, right? An email? Some contact from your long time agent, right? Nope. I didn't discover that my policy had lapsed until I went to review my coverage right before the hurricane came through. And, of course, my ""good neighbor,"" whom I had been paying steadily for 14 years, did nothing to help me. I mean honestly, why would I increase my policy in March, only to let it lapse in April, after 14 years? Find an agent who gives a rip what happens to you, or at least one who won't screw up and leave you without coverage.