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Gsg Computers - 2 Reviews - 698 W Main St, Hendersonville, TN - Computers Reviews - Phone (615) 826-0017

Gsg Computers

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698 W Main St
Hendersonville, TN 37075
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(615) 826-0017
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Gsg Computers - Hendersonville, TN
Gsg Computers - Hendersonville, TN
Gsg Computers - Hendersonville, TN
Gsg Computers - Hendersonville, TN
Gsg Computers - Hendersonville, TN

Reviews

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Best

My computer starting making this clicking sound, so I called their office. The guy who answered the phone told me to stop trying to turn it on and to bring it in immediately, as t...

Worst

I needed some pretty simple work done and asked for them to recommend any other services needed to my desktop. They told me that it would be no problem and that I could get it do...

Editorial review from Citysearch 12/23/2013

Stay away from this place... Took my computer in and described the problems. They cleaned it and ""serviced"" it and charged me $40.00. Got It home and still didn't work. took it back and they charged me another $130.00. After I got it home it was running worse than before, and they didn't seem to care. Then they started talking another $245.00. I talked to Microsoft and they said they could fix it on line for $99.00, or service it for an entire year for $149.00. more

Editorial review from Citysearch 5/22/2013

Computer wouldn't turn on, they resolve issue HOWEVER - they lied about one of the issues - they claimed that I had a bad power supply (which was a high end Antec, cost over $100) I knew this wasn't the issue, as I had already tested the power supply. I asked to see it. The owner said they threw it away, he brings out a trash can to show me it, which I'm guessing he just dropped it in, I pull it out, there is a post-it stuck to it that says ""SELL AS NEW"". I called the cops, GSG took out the power supply they were trying to shaft me with, I put mine back in and now 2 years later, it's still performing perfect. I would have been happy with repair if they hadn't knowingly tried to scam me AND their next customer. more

Saved ALL my stuff! 11/3/2010

My computer starting making this clicking sound, so I called their office. The guy who answered the phone told me to stop trying to turn it on and to bring it in immediately, as the hard drive was most likely dead. When I took my computer in, they not only explained what the clicking noise was but also asked if I had a backup of my stuff, like pictures, documents. I explained I did not - they had me make a list of what was on my computer that I would want back, my photos, my emails and my quickbooks file. The next day I got a phone call saying that they had the new hard drive in my computer and they were able to get ALL my stuff back!! My emails, my pictures, my documents, my itunes, and my QuickBooks!! I would not hesitate to take my computer there again if I had any other issues. more

Mislead me and charged me even though no work was done.... 12/19/2008

I needed some pretty simple work done and asked for them to recommend any other services needed to my desktop. They told me that it would be no problem and that I could get it done in a day or two. 4 days after I dropped it off I called for a status and they had done nothing but open the hardware that I supplied. They mistakenly told me that I needed to take it back and get another, which I found out was not the case when I drove to their office location. Turns out that they did not take the time to review the hardware contents. They then had me go back to the retailer to research cables needed for them to complete the work. After I had called them with me research they said that they would investigate online and call me back. They were to check on the cable and check on upgrading my power supply (which I originally stated when I dropped it off and it was put on my order ticket). Over a day later I called to see what was going on since I never got my call back. I was put on hold for 10 minutes (I hung up). I preceded to call back and was put on hold again. When I finally got to speak to the technician he informed me that he found cable online and could get it. When I told him that I needed the power supply upgraded first, he said that he could not do it. So here is what I learned from working with GSG Cons: See review more
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  • Repairs on all brands, Server solutions, On site service, Networking/cabling, Virus removal, Backup solutions, Special OnGuard Computer Protection

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