This is an authorized repair center for Canon printers, so I was able to take my Canon printer in that needed repairing and it was covered under the warranty. I was able to take my computer in the same day that I called and they were able to fix it by the next day. No appointment is necessary. They do all the repairs in shop. They also carry printer supplies such as toner, ink cartridges, and such. I do not recommend buying those things here though, you can get them cheaper at chain retailers like Best Buy.