Gringo's, no matter what location is a packed house. Great for business, of course. However, with any crowded venue, service can be poor; servers too busy running around tending to so many customers, it affects their attitudes, food orders, etc. I have been attending Pearland location since the Grand Opening. Early days prices were cheap and food proportions were plenty, service extremely friendly and attentive. Pearland location has grown/expanded multiple times over. They can no longer accomodate parking-always full during lunch, dinner, weekend rush hours. Prices went up, food proportions decreased, quality of food is effected. Servers are rushed, not as friendly, our orders are always served incorrectly, sometimes even after the 2nd attempt. After at least 30 minute wait to be seated, food has been delivered cold, stale, wilted, not fully cooked. After order is placed, servers become less attentive.
Pros: Good Food, Enjoyable Atmosphere, Family Oriented
Cons: Long Waiting Lines, Always Crowded, Poor Service