I arrived a few minutes early for my appointment, filled out paperwork with insurance info, etc and paid my co-pay. As I waited, I overheard the girl at the front tell an elderly man in the waiting room that someone had booked 2 people in his slot, and could he come back tomorrow. Also overheard the staff telling people that their computers were down today. Fifty minutes into my wait, I asked if I was going to be seen soon, and was told that she had to get my info in the computer. At 2:00, I decided that even if I was seen now, I'd only have 15 minutes with the doctor, as I had another appointment at 2:30. I asked for my money & paperwork back & left. Very unorganized staff. Don't care how good the doctor is if you NEVER SEE HIM/HER!!!