My fiancé and I decided to go about the whole process of buying an engagement ring together. Neither of us was into surprises, she knew exactly what she wanted, and I would rather get her exactly what she wants versus, guessing....\r
\r
My fiancé and I set-up some appointments, Greg being one of them. We went to our 1st meeting and everything was OK, didn't necessarily love the jeweler, but they did have the diamond my fiancé wanted. We knew we had some other meetings to go to, but decided to put a hold payment on the diamond....just to hold it. The next day we met with Greg. Not only was he accommodating to our schedule, but the very second we walked into Greg's showroom we instantly felt comfortable. After meeting with Greg we knew we wanted to work with him going forward, so we went down to the other jeweler to get our money back so that we could move forward with Greg. When trying to get our money back, the other jeweler made us an offer we couldn't refuse while also guarantying us that they would be able to build the exact ring my fiancé wanted. She had pictures, dimensions, you name it....all they had to do was duplicate it and we were good to go. ""No problem"" they said....easy. \r
\r
That night....we felt bad about not going with Greg....so we decided to email him and just let him know of our recent happenings....just for professional courtesy. Almost instantly Greg emailed us back, wishing us luck and let us know if there is anything he can do for us going forward he would love the opportunity to meet with us, but most importantly good luck and again congratulations. \r
\r
In short, the next month was hell. The jeweler we went with was so incompetent. Not only did they become very hard to work with, but we gave them 3 shots at building the ring and every-time it got worse. We were pretty much getting the same ring with metal ""taped"" to it. The untrained eye could look at these rings and say, wow that's a hell of a diamond, but what a piece of crap for a ring. Things were off center and it looked nothing like the pictures we took them. Every-time we took it in to tell them they missed the mark again, they played dumb, acted like they didn't understand, but ended up guarantying us they will fix it....of course wanting more and more money to correct, THEIR mistakes. \r
\r
We finally got fed up with it all and decided to email Greg asking for advice. We emailed him at 9 o'clock at night and 2 minutes after emailing him, he called us from Madison, Wisconsin....told us don't worry, come see me Monday afternoon. We went and saw him. Not only did we automatically feel comfortable again, but Greg assured us we were right and for that matter, assured us that we weren't crazy and asking for too much. The ring was shotty. Greg coached me in how to confront the ""BAD"" jeweler and sure enough....I walked out of the bad jewelers store with my diamond in my hand and a check for the difference in what I had spent in full minus the diamond. \r
\r
It's all history after that. Greg, literally changed everything for us. He built us a high-quality ring that my fiancé is in love with and her friends gawk over. He sent us CAD images to approve, showed us replica rings built, that we also got to approve. During the process Greg communicated with us and 100% delivered on everything he said. Greg was an absolute joy to work with. No questions asked, we are working with Greg on our wedding bands, and I am already 100% sure that for the rest of my life as I buy jewelry for my to be wife....I am not even going to shop......I'm calling Greg and setting up an appointment. I highly recommend to all guys looking to start the whole process....go straight to Greg. He's fair on price, and you get the highest quality jewelry when working with him, not to mention he's fun\r
more