I have been gardening organically for 5 years now. I follow the methods recommended by Malcolm Beck and Howard Garrett. I have had a great deal of success
So long as I am only making purchases everything goes smoothly, but when I have questions I find the staff to be impatient and unhelpful, bordering on actual rudeness. It really surprises me. It is worse when I call with questions, rather than try to help find a solution the answer is flat out, we don't know, but it must be something you are doing wrong, NEXT!
Pros: good variety of heirloom roses
Cons: staff often seems too preoccupied to help, expensive