we were supposed to close, and days before our lender from Greater Ohio, JB Miller, went MIA. JB would not respond to our emails (that go to his blackberry), phone calls (employees would lie and say he was there when he really was) or faxes, and we were unable to close. We tried to set up another date to close, and then found out that the loan was not even in underwriting. We almost lost the house because he wasn't even communicating with the Realtors, or the title company. Our service was so terrible that the sellers requested that we find a new lender or lose the house. The only response that we received was good luck.
Needless to say we signed with someone else. We thought it was over, but JB ignored our new lenders requests for the appraisal, and only turned it over once he was told that he was being reported to HUD. And just yesterday we were informed that our credit was run numerous times at various banks without our knowledge or consent.
Unprofessional, unreliable , un