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Great Lakes Casualty Insurance Co - 2 Reviews - 2959 Lucerne SE, Jacksonville, FL - Banks Reviews - Phone (904) 380-7281

Great Lakes Casualty Insurance Co

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2959 Lucerne SE
Jacksonville, FL 32246
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(904) 380-7281
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Reviews

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Best

All reviews seem negative

Worst

worst customer service experience I've ever had. Our truck was totaled by a drunk driver while parked in front of our house, and 9 days later we still have no answers about our cl...

worst customer service experience I've 6/5/2012

worst customer service experience I've ever had. Our truck was totaled by a drunk driver while parked in front of our house, and 9 days later we still have no answers about our claims, our adjuster NEVER answers my calls, and when I call requesting to speak with a human being about my claim I""m placed on hold for 15 minutes or more. I am cancelling as soon as my claim is processed and will never go back to this company. TERRIBLE service, not worth the difference in price on my premium. more

insurance co. is not doing their job 11/2/2009

I have full coverage, at all times...I Recently had a claim with this company, and before they even investigated my claim.. the adjuster said.Sorry , but I dont think we can help you...Im guessing because I just changed insurance..Only because the rates were better...... Pros: no claims in 15 years Cons: now that I have one, they wont cover more
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Additional information

  • Hours:

    Mon-Fri 8:30am-5pm
  • Neighborhoods:

    Royal Lakes, Southeast
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