my girlfriend and I came in at 830pm on 1/05/10 and we were both getting a hair cut. First of all, i am all about costumer service and quality. First impressions is big too. i came in and i gave my number and i told her the size i wanted and she was like ""you have a 6 in the system"" and i said ""i want a 3 or 4 now, i had longer hair then"" and she was still telling me i have a 6 like i cant get any other size and like i did not know what i was talking about. Her name was Shelley. She is very rude and not only her, but some other lady named Stephanie there too was rude too. I had gotten overcharged the first time i went there about a year ago and I decided to give them a second chance. Now i will never go back to that one. Go to the one in Vista. I live not even a mile away from this Oceanside location but i'd rather go to the one in Vista by the Krikorian theater. Service is SOOO much better. People are great and talk to you. This Oceanside location made me feel very awkward and uncomfortable because it was dead silent. I know Shelley did not have any experience cutting hair. She left my hair all lumpy. I was the one telling and SHOWING her the patches of long hair she was leaving. That is sad when the customer tells you what your doing wrong at your own job. She did not have a good way to cut my hair. She was terrible. She pressed down on the clippers a bit too hard. I dont know if she was mad that we came in a half hour till closing but I dont know what here deal was. Not only that, BUT she DID NOT even ask my girlfriend if she was getting one. The other lady Stephanie was doing nothing but on the phone on a personal call. Now that is rude. My Girlfriend did not get a hair cut. They assumed she wasn't. She said she rather go to the Vista location too. Never again. If you want quality and above and beyond service, Please go to the one in Vista instead. I am warning you about this O'side location. Do not go there unless you really do not care about how you look. Even a barber shop does a better job. And those of you maybe saying why i did not go to a barber shop instead, well i was with my girlfriend who wanted a hair cut too. Do not GO to the one in Oceanside PLEASE!!!!