I have been a Great Clips customer for 9yrs. I always have Kathy cut my hair and i'm thrilled that I can get a stylish cut for $12. I usually get a shampoo to get the head massage so the total is $14. BIG DEAL!!!! I went to a high price salon one time and paid $85 for just a cut that was horrible. Kathy is FANTASTIC. My two kids also get their hair cut there and haven't ever had any problems with the ladies they get!! THANK YOU KATHY!!!