I am able to go in and get my oil changed with little or no waiting. The employees are friendly and easy to deal with. I never feel any pressure to buy "extras". The waiting area has coffee and magazines to help pass the time. The prices are a little higher than other oil changing places but they have a long list of things they check. They also vacuum out the inside of your vehicle and wash the windows. Its the extras that keep me coming back to this oil change. It is close to State and Colisium. We get many of our family's oil changes done here. The manager of the store is almost always there and available for questions or comments. I don't usually take care of our family's auto needs but this is one job I don't mind taking care of.