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Graue Chevrolet Buick Cadillac - 8 Reviews - 1905 N Kickapoo, Lincoln, IL - Cadillac Dealer Reviews - Phone (866) 443-5699

Graue Chevrolet Buick Cadillac

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1905 N Kickapoo
Lincoln, IL 62656
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(866) 443-5699
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Cadillac Dealer

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Reviews

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Best

I've bought several vehicles from Graue and have always been happy with the deal and the friendly sales staff. No high pressure there. Service at their Service Department has...

Worst

My family, friends and I have bought many vehicles from this dealership and was treated well by the manager John. Today I had a horrible experience with the owner that will keep m...

Editorial review from Citysearch 11/14/2013

I have purchased many automobiles, the last five from Graue Inc. The staff, owners, salespeople and service techs are PROFESSIONAL, KIND, COURTEOUS AND VERY KNOWLEDGABLE. Purchasing an auto from Graue's is an experience, not just a transaction. My family members travel long distances to buy from Graues as they know they will get the best deal and service, they keep coming back when its time to upgrade. Do business with these folks, you will be happy and impressed! more

Editorial review from Citysearch 2/27/2013

I have purchased new and used car from Graue and have always had a great experience. Their service department is thorough and never pushy about performing extra maintenance. more

Editorial review from Citysearch 8/27/2012

Always great... My wife and I have bought two vehicles from Graue and have always been well taken care of. Service department does all of my work and never had any problems. Would definately recommend them...... more

Editorial review from Citysearch 8/27/2012

Always great... My wife and I have bought two vehicles from Graue and have always been well taken care of. Service department does all of my work and never had any problems. Would definately recommend them...... more

Editorial review from Citysearch 8/27/2012

Simply put.....the BEST! They go out of their way to take care of our needs. My friends and neighbors all trust them with their purchase and service needs. If you're looking for a business that treats you like family, Graue Inc is the one for you!!! more

Editorial review from Citysearch 8/27/2012

Simply put.....the BEST! They go out of their way to take care of our needs. My friends and neighbors all trust them with their purchase and service needs. If you're looking for a business that treats you like family, Graue Inc is the one for you!!! more

Not good 5/12/2012

My family, friends and I have bought many vehicles from this dealership and was treated well by the manager John. Today I had a horrible experience with the owner that will keep me away from this place for good. He was very rude and very unprofessional. I live 50 miles away so it doesn't bother me at all to start buying closer to home. My friend and myself are both in the market for $55,000 diesel pickups that would have been bought here until today's incident. This owner will never see any of my money again, because I figure if the owner doesn't care about the customers then who does? I feel he set a bad example for the whole company. GOODBYE GRAUE! more

Not good 5/12/2012

My family, friends and I have bought many vehicles from this dealership and was treated well by the manager John. Today I had a horrible experience with the owner that will keep me away from this place for good. He was very rude and very unprofessional. I live 50 miles away so it doesn't bother me at all to start buying closer to home. My friend and myself are both in the market for $55,000 diesel pickups that would have been bought here until today's incident. This owner will never see any of my money again, because I figure if the owner doesn't care about the customers then who does? I feel he set a bad example for the whole company. GOODBYE GRAUE! more

Great Dealership 1/21/2011

I've bought several vehicles from Graue and have always been happy with the deal and the friendly sales staff. No high pressure there. Service at their Service Department has always been a pleasant experience, the staff kept me informed of all my options before the service was done. I've not had any problems or complaints. more

Please post your review about Graue Inc 11/20/2010

Do you have a comment regarding our business...we'd like to know. If our customers don't tell us something is wrong we can't respond to correct it! more

Please post your review about Graue Inc 11/20/2010

Do you have a comment regarding our business...we'd like to know. If our customers don't tell us something is wrong we can't respond to correct it!\r \r Please know, we've made numerous attempts to contact the customer listed below to make things right and they will not resond.\r \r Sincerly,\r \r Chris Graue\r Graue Inc.\r Lincoln, IL. more

DRIVE MILES IF U MUST DONT STOP HERE 8/4/2009

SERVICE WRITERS UNDEREDUCATED,NEED TRAINED {OR REPLACED} SERVICE TECHS NEED TO GO BACK TO SCHOOL NO EXPERIENCE HERE AT ALL DID A HORRIBLE JOB AND CAUSED MORE HARM THAN WHAT IT CAME IN FOR ESTIMATE WAS OVER BLUE BOOK OF CAR, TOOK IT TO PRIVATE SHOP WA REPAIRED PROPERLY FOR A VERY SMALL AMOUNT.. DO NOT DO IT IF YOU MUST GO TO A GM DEALER TRY DOUGLAS GM AND DODGE IN CLINTON,IL WELL WORTH THE DRIVE, SPOKE WITH THE OWNER 1 TIME MOST RUDE PERSON I EVER HAD DEALT WITH.. ALL IN ALL BEWARE!! Pros: BIG FACILITY Cons: WORST SERVICE EVER more

DRIVE MILES IF U MUST DONT STOP HERE 8/4/2009

SERVICE WRITERS UNDEREDUCATED,NEED TRAINED {OR REPLACED} SERVICE TECHS NEED TO GO BACK TO SCHOOL NO EXPERIENCE HERE AT ALL DID A HORRIBLE JOB AND CAUSED MORE HARM THAN WHAT IT CAME IN FOR ESTIMATE WAS OVER BLUE BOOK OF CAR, TOOK IT TO PRIVATE SHOP WA REPAIRED PROPERLY FOR A VERY SMALL AMOUNT.. DO NOT DO IT IF YOU MUST GO TO A GM DEALER TRY DOUGLAS GM AND DODGE IN CLINTON,IL WELL WORTH THE DRIVE, SPOKE WITH THE OWNER 1 TIME MOST RUDE PERSON I EVER HAD DEALT WITH.. ALL IN ALL BEWARE!! Pros: BIG FACILITY Cons: WORST SERVICE EVER more

Great Service 11/2/2005

We always service our vehicles at Graue. We have always been treated fairly and shown options prior to service. We have always been provided with a loaner car when we have requested it, with no problems. The garage is clean and there is a nice waiting area for short term repairs, service we have received has been great! The business is located on Kickapoo street which makes it simple to get to. Parking is quite easy since it is located on the sale lot for new cars, so never a problem locating a spot. more
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Owner Message

  • The team at Graue, Inc., Chevrolet, Buick, Cadillac Auto Dealer in Lincoln, IL has been serving our Logan County and Central Illinois customers since 1953. Our excellent personalized service is the reason for our longevity. Once you take delivery of your new or used vehicle our job isn't over, we'll work hard even after the sale to make sure you're satisfied.

    Our experienced sales staff will allow you to make your buying decision at your pace, on your terms! Buying a new or pre-owned car or truck is a big decision and our low pressure selling style keeps customers coming back.

    The service department at our dealership, is staffed with factory trained and ASE certified technicians. With the latest equipment, and General Motors parts, your car will be repaired to the highest standard. If it's not right, we'll make it right! Our parts department carries genuine GM Accessories to customize your vehicle and our on site Detail shop will keep your Car, Truck, SUV or Van looking like new.


    We are located in central Illinois. We look forward to serving you.

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