I felt pressured into unneeded procedures. Given pills because my cat peed on my bed, which I guess expensive pills are suppose to cure. My dog was scared to death of Dr Jeffrey Nelson. Which I really wonder exactly what his degree is actually in because I don't believe it is in vet medicine. I did like the fact that they took pictures of your pets for their profiles. Also I find it curious that they expect you to bring your pets in every six months, seems a bit excessive.
Cons: high priced