I have six animals and am in there a lot. Dr. Robbins and his staff have always been knowledgeable, kind, and patient, and have always taken any extra time I need to listen to my concerns. I put my trust completely in Dr. Robbins. Its a beautiful new building, very easy to find, and always meticulously clean (I get the feeling it would be even if it weren't new). They provide you with a warm and homey atmosphere that makes you feel like family. I would, and do, recommend Grandview to anyone who is particular about where they take their pets.