30 plus minutes to check in. Lady was completely clueless on the computer. Lost our reservation and miraculously found it 20 minutes later.
Water park itself was fine for the kids. However, the locker room you have to go through to get to the pool was disgusting. Probably no less than 100 towels all over the floor. Just a dump.
The hotel restaurant promised us pizza in 25 minutes. After 1 hour and 10 minutes, we called to cancel the order. The guy on the phone was upset with me for not being more accomodating.
Hotel bar closed at 11pm--on a Saturday! They dumped our drinks in plastic cups and shooed us out the door.
Lastly, lots of hotel patrons partying in the alls to all hours. Surprised that the hotel management didn't have a problem with parties in the hall way. Besides keeping us up, I am sure it is some kind of a fire hazard.
It simply appeared that the owners of that joint felt the water park bought them the ability to be extremely poor at all other aspects of running a hotel.
We may bring the kids to the water park again, but we will NEVER stay in that dump again.