Love their furniture. Had a bad experience today. Mattresses were on special for the weekend. No sales tax, free delivery, set up and removal, plus 12 months to pay the bill off with no interest. We tested mattresses for an hour and finally decided on the king for $1,650. When we went up to finalize the sale Grands wouldn't accept their 15% off coupon. It had no expiration date. They told me my account had been closed due to inactivity. We bought a recliner there less than 2 years ago. They talked with the manager, but still would not accept their 15% off coupon. It was a deal breaker. I'm very disappointed in them. Not a very good way to handle business.