I don't know what the previous reviewer is talking about because I have had nothing but good experiences with this garage. I park there on a monthly bases and they have the best price in the area. I pay $350 per month and have 24/7 access to the garage. I love the fact that they are only a 5 minute walk to the TD Garden and after the game you can leave the garage without waiting in lines. I tell all my friends to park there and it is not a ripoff!