JavaScript is not enabled.
GORSLINE RUNCIMAN FUNERAL HOMES - 2 Reviews - 900 East Michigan Ave, Lansing, MI - Cremation Supplies Equip & Services Reviews - Phone (517) 482-1533

GORSLINE RUNCIMAN FUNERAL HOMES

Claim
marker
900 East Michigan Ave
Lansing, MI 48912
marker
(517) 482-1533
Incorrect info? Correct your listing

Photos

GORSLINE RUNCIMAN FUNERAL HOMES - Lansing, MI
GORSLINE RUNCIMAN FUNERAL HOMES - Lansing, MI
GORSLINE RUNCIMAN FUNERAL HOMES - Lansing, MI

Reviews

( 0 )
( 0 )
( 0 )
( 1 )
( 1 )

Best

All reviews seem negative

Worst

They gave my father a decent service but seriously downplayed military funeral honors. Subsequently we were convinced that it was ""too much"". I attended another service for th...

Deplorable Behavior of Gorsline-Runciman Staff Member 10/20/2009

On October 20, 2009 I was leaving my terminally brother at Sparrow Hospital when I called Gorseline Runciman-Lansing Chapel, on his behalf to inquire about funeral services. I had a checklist of questions to ask. I called the funeral home . An elderly woman with a distinct voice answered the phone. Since we have family living in all parts of the country, we knew we wanted them to be able to sign a guestbook that most funeral homes have on their WebSite. I asked , (I will call her ""Doris"" ) if they had this service available and she indicated they did have a guestbook when you have services at the funeral home. I clarified that I was referencing the type that you can sign on-line and she indicated that they did not offer this service. So, I verbalized (as I was checking this off my list ) this is ""not with the times"" and went on to my next question when Doris interrupted me and cursley replied, ""We are with the times"" and proceeded to hang up on me. Absolutely stunned, I thought, maybe we were disconnected so I dialed back. The phone was picked up without any greeting and immediately hung up again! Astonished, I dialed 4 more times and received the same treatment!! I had recently just finished 2 months of grief training for a non-profit organization so you can imagine my utter disbelief, I decide to go right over to the funeral home 2 blocks away. I was greeted by Doris at the door, undoubtedly, 100% the ""voice"" I spoke with on the phone. She went on to deny she was the person I spoke with and deverted the blame to ""invisible"" employees that she did not summons to inquire about this encounter. Nor would she summons any management to hear my shock over what just occurred with their businsess. Needless to say, with these dispicable communication skills, lack of remorse and most importantly the absence of dignity displayed by ""Doris "" Gorseline Runciman will not be representing our family or any of those families I have told of this encounter. Pros: Nothing Cons: Lack of Dignity, lack of truth, lack of respect more

Decent Care - no honors 11/8/2007

They gave my father a decent service but seriously downplayed military funeral honors. Subsequently we were convinced that it was ""too much"". I attended another service for the father of my closest friend and was awed by the simple but dignified honors he recieved. I can not help to think that my father would have enjoyed and been honored by the presence of these soldiers. more
< Previous 1 Next >
HOLIDAY SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 3/1/2019

Celebrating each life like no other.

Owner Message

  • Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.
    With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.. Dignity Memorial® professionals are committed to providing a superior customer experience. In addition to celebrating each life with highly personalized send-offs,there are many unique benefits and services that only your Dignity Memorial providers can offer.
    Bereavement Travel Services
    Child & Grandchild Coverage*
    Transportation & Relocation Protection Program**
    Dignity Memorial Guidance ®
    Personal Planning Guide
    National Plan Transferability
    Family Protection Plan***
    100% Dignity Service Guarantee
    The Compassion Helpline®*Subject to terms and conditions,including that the child or grandchild must be under the age of 21 and unmarried. Not available in MD.
    **Program services offered by Medical Air Services Association,Inc. and its affiliates. Not available in KY,NY and SC.
    ***Some restrictions may apply.

Additional information

  • Hours:

    M - Sun: 24 Hours
badge