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Gorenter.Com - 7 Reviews - 645 E Missouri Ave, Phoenix, AZ - Property Management Reviews - Phone (623) 773-2909


645 E Missouri Ave
Phoenix, AZ 85012
(623) 773-2909
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Property Management

Related categories:

Real Estate


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I am a local Realtor here in Arizona and focus on the foreclosure market. I buy and sell homes purchased at auction to out of state investors. I searched all around the valley f...


Where to begin? They overcharged us for rent after realizing the true value of the property, and that was after doing a ""pressure sale"" on us, telling us that someone else wante...

Where to begin? They overcharged us for 4/15/2012

Where to begin? They overcharged us for rent after realizing the true value of the property, and that was after doing a ""pressure sale"" on us, telling us that someone else wanted the property with paperwork ready to be put in if we declined, so we either had the get it now or never type of ultimatum given to us. Then the house had numerous problems with it (built in the 70s, maybe late 60's) and each and every time they would interrogate us if we did anything abnormal, and would always try to blame us for some part of the problem occurring. Then when we moved out, we cleaned every wall, baseboard, rinsed cement, dusted every blind, etc., and was still charged almost $2000, after $1700 in deposits were kept! This company has ZERO desire to help out renters, and their customer service training definitely reflects this attitude. They just want to make a profit off of you and the home owner, but do NOTHING to earn it. They refused to even discuss matters orally with us, forcing us to email them about everything, from very simple things, all the way up to even emergency situations, sometimes waiting days before even receiving a response from them. --- BOTTOM LINE IS, I'M A VERY BUSY GUY, AND I STILL HAVE TAKEN THE TIME TO TYPE ALL THIS NEGATIVE STUFF OUT ABOUT THIS COMPANY, AND THE CONDUCT OF IT, AS WELL AS MANY OF ITS EMPLOYEES, AND THEIR CARELESS DEMEANOR. GO-RENTER IS ATOP THE SHORT LIST OF ABSOLUTE WORST COMPANIES EVER WITH RESPECT TO CUSTOMER RELATIONS AND HANDLING OF RELATED ISSUES (I'm just now entering the realm of collections within Go-Renter, and I'm positive that they with be just as unethical and immoral as they have been up to this point). PLEASE, DO NOT USE THEM, FIND A HOME PRIVATELY, ON-LINE ADS. NEWSPAPER. ANYWHERE-BUT-THEM, GOD AS MY WITNESS YOU WILL REGRET IT AT SOME POINT BEFORE THE RELATIONSHIP DISINTEGRATES. This isn't just a WARNING, it's an ""URGENT DIRE BROADCAST VIA INTERNET"", take care of yourselves and your families, and make awesome decisions for you, and for me, please ;) more

Beware of Go renter 5/5/2011

I have been renting with this company for 1year and i cannot wait to leave. They have the worest customer service, when you call to place a work order, request a copy of your lease, get keys, ask a simple question they send you to a voicemail you go in and talk to someone and they cannot help you out, all the people there just taking up space look else where if you rent here you'll with have high fees, never get repair orders complete and if something breaks down they will expect you to pay for it including a/c fridge, toilet, sinks etc the worest ever.... and all their peopies are in as is condition(horrible) but when you move out they expect you to leave the home in model condition thats suppose to be there job. the homes i have seen where not clean, trash in yard, pools where green, plants over growen , bird problems, drycrackes, carpet needing replacing, fridge not working, etc and they want you to do all the maintence to get these homes back to model condition that is go renters job or the owners....... what a joke with these ppl...... more

Best Arizona Property Management Company 1/28/2010

I am a local Realtor here in Arizona and focus on the foreclosure market. I buy and sell homes purchased at auction to out of state investors. I searched all around the valley for a good property management company that could help out my clients find qualified tenants and GoRenter was by far the best pricing, best marketing, and had the most knowledgeable staff out of all the property management companies I interviewed. They do everything from the paperwork to maintenance, and if need be...handle any evictions and collections. As a businessman it just makes sense to work with a company that helps maximize your return on investment and that is exactly what the team over at GoRenter helps my clients do!! So far they have been fast to place good paying tenants into my clients properties and I have not had any complaints from any of the investors I placed with Go Renter. Pros: Large Selection Of Arizona Rental Homes, Professional Staff Cons: None So Far. more

Finally A Great Property Management Company In Arizona 11/10/2009

As a real estate investor my number one concern was finding tenants that would pay on time and would take good care of my property. I choose GoRenter because I saw their advertisements in the newspaper and thought to myself if they are advertising this aggressively they probably have tons of qualified tenants to choose from and I was right! So far I have had them rent out three of my properties and each one has a great paying tenant in them at competitive market rents. I am very happy with their customer service and their maintenance department has handled every issue quickly and efficiently. Pros: Great Customer Service, Low Fees, Payment Plans For Tenants Cons: I Am Completely Happy With Their Service! more

Horrible Rental Company 11/2/2009

GoRenter has been a nightmare since day one. Upon moving into my filthy apartment with cockroaches there has been a total lack of ability by this company to make any steps towards being a responsible management company. Besides the random fees that are constantly being mailed to my home, they will not repair anything including fixtures, major appliances that were broken upon moving in, or providing keys. I cannot even find who is responsible for my condo since I get different people every time who NEVER answer the phone. I will never recommend this company to anyone. more

Great Experience With Property Management Company GoRenter 10/25/2009

I use GoRenter as a property manager for one of my rental properties in Phoenix and they are awesome. I was with another property management company and they pissed my tenants off until they left without paying rent and I was stuck paying for not only my rent, but also all the excess fees for the property management company. I was thrilled to fire them and switch to GoRenter.\r \r GoRenter has easy to understand contracts, good customer service and fantastic pricing. They found me my current tenants in days and both my tenants and myself enjoy working with GoRenter. I HIGHLY RECOMMEND THEM TO OTHER REAL ESTATE INVESTORS IN ARIZONA. Hope this review was helpful.\r \r John Pros: Customer Service, Knowledgable Staff, Easy-To-Use Website more

GoRenter - The WORST 8/22/2009

I live in one of the loft communities that the GoRenter manages. I am counting the days for my lease to be done as this living experience has been nothing short of a complete disaster. GoRenter has been consistently unresponsive to tenants needs which often deals with clear health and safety issues. There have been issues with our trash, lighting, plumbing, storage of unsafe materials in our garage to name a few. When we've reached out for help, GoRenter completely ignores calls, emails etc. It consistently takes four or five calls over a two month span of time to get a simple light bulb replaced. If you are considering a property that is managed by GoRenter, PLEASE think about it very will be glad you did. Cons: Unresponsive, voicemail EVERY time...No return calls...etc more
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