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Gordon's Ace Hardware - 1 Reviews - 680 N Lake Shore Dr Ste 1, Chicago, IL - Hardware Stores Reviews - Phone (312) 266-0900

Gordon's Ace Hardware

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680 N Lake Shore Dr Ste 1
Chicago, IL 60611
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(312) 266-0900
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Reviews

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Purchased a lock two years ago, and the lock no longer works and cannot locate the receipt. The young lady at check-out told me there's nothing she can do without the receipt, ev...

Failure to stand behind Ace products 10/18/2006

Purchased a lock two years ago, and the lock no longer works and cannot locate the receipt. The young lady at check-out told me there's nothing she can do without the receipt, even though it's an Ace Hardware product and has a full lifetime warranty. Called and spoke to the manager - he told me to bring it in and he would exchange it, but refused to do so when I returned to the store. I'm not looking for a refund - I only want to exchange the lock that no longer works for one that does, per the warranty. more
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Additional information

  • Hours:

    Mon. - Fri. 8am - 8pm;Sat. 8am - 6pm;Sun. 10am - 6pm
  • Payments:

    Master Card, Check, Visa, American Express, Cash, Discover, Invoice
  • Neighborhoods:

    Near North Side, Central
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