I love the Gopher Cleaners. Of all the dry cleaners in the Twin Cities, they are without a doubt the most knowledgeable, friendly, capable and best!
To give an example of what makes them so great – I had a gorgeous winter white wool felt coat (god I miss that coat!!!) from Banana Republic, that got accidentally closed in the door of my car last winter. By the time I got out of the car, the belt (it was trench style – will I ever find another coat that cute again??), and half of the bottom hem was COAL BLACK, with soot, road dirt and grease.
I took the coat into Gopher Cleaners, hoping they could do something, anything, but not optimistic. When I went in to get the coat the woman behind the counter looked at my with the most sympathetic and yet understanding look on her face. Acknowledging the wonderful style & unique look of my coat, she said “I know you love your coat. But it’s a wreck, literally”.
Then, she looked up with a smile and told me – “So here’s what I can do…” She then gave me two options – she was confident she could the coat clean again, with a little TLC and a good hand washing in her bathtub (Amazing!). This ran the risk of slight shrinkage, since it was wool though. Was I game?
When I came back two days later, the woman produced my coat, wonderfully clean, good as new, with no shrinkage, and NO STAINS. Moreover, she only charged me $5.95. SIX DOLLARS. For what was obviously a lot of hard work & time & labor.
I had another coat I took there and forgot about for literally all summer. When I went back in fall it was still there and the same woman smiled at me knowingly. She had replaced all the buttons free of charge for me.
Gopher cleaners has on many occasion bailed me out of a stain mess that I didn’t think was repairable, and then gone above & beyond the scope of service to provide results that were kind and pleasing.
They are, without a doubt, the best dry cleaners in the Twin Cities!!