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Bob Mcdonald Goodyear - 12 Reviews - 2475 Cumberland Pkwy SE, Atlanta, GA - Auto Parts Reviews - Phone (770) 437-8473

Bob Mcdonald Goodyear

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2475 Cumberland Pkwy SE
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Atlanta, GA 30339
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(770) 437-8473
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Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA
Bob Mcdonald Goodyear - Atlanta, GA

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Reviews

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Best

I think these guys do a great job. The are professional, dependable, timely and really what to help people with their automotive needs. Go and talk to them about your car today!

Worst

I called in before I went on a wednesday and was told I could come right in (for an alignment, balance, rotation). Once I got there it was going to be over 3 hours. The rep at t...

Editorial review from Citysearch 11/25/2013

Terrible experience. The man who assisted me when I arrived not only recommended an engine diagnostic that wasn't necessary, but he was rude. I was told I would receive the diagnostic for half price and that offer was retracted. They recommended that I have a fuel sensor replaced ($400) and that they would recommend replacing the fuel pump (which has had no problems) ""while they were in there."" This would be for an additional $500. Come to find out, none of this was necessary. My car needed the light reset (which I asked if they could do and they said no) and a new gas cap. Totaling $50. I will NEVER go back here and will continue to spread the word of my experience. They tried to take advantage of a woman who appeared to not know what she needed. Unacceptable. more

Great group of guys 4/15/2011

I think these guys do a great job. The are professional, dependable, timely and really what to help people with their automotive needs. Go and talk to them about your car today! more

honest and quick service 4/5/2011

Bob McDonald Goodyear worked on my Camaro. They did a good job with the changing of the serpentine belt, changing the oil and trans fluid, and realigning the front end. I didn't wait too long, just went and had some coffee over at the Starbucks next door. They took care of my car and did take to long. I've been going there for a few years and trust Bob McDonald to give me a honest and quick service. I hope you go there too and see for yourself. more

Great Service 3/28/2011

Great Customer Service! I have used Bob McDonald's Goodyear for over ten years for everything from oil changes to tire purchases and serious repairs on my cars. They have always treated me with courtesy and respect. Even when the news on my car is bad news they have explained in detail to me what the problem is and the options they recommend. I wouldn't take my car to anyone else! more

Quick & Dependable! 3/27/2011

These guys do a quick job and didn' t offer me anything they did not think I needed. I'll go back again! more

Great service on my 2004 Jeep Cherokee 3/25/2011

Had a oil change and some filters replace. They found a nail in my tire as well. HUGE safety issue that they help me with and I got that tire replaced! Bob McDonald is great! more

Careful they will lie about what your car needs! 3/13/2011

This shop lied and tried to cheat me! After noticing that my car's thermostat said my car was overheating I took it into this shop to see what was wrong. They said I had blown a headgasket and quoted me the price at $3500! They then quoted me the price for a new engine at $3500 as well. I was appalled by the price and took it elsewhere for a second opinion and turns out all I needed was a new thermostat ($150)! The store doesn't even typically do these repairs they were trying to rip me off! more

Bob McDonald Goodyear Tires and Service message to all! 3/6/2011

As you all know Any review good or bad need to be treated as personal opinions. It is our personal opinion to do the best job for you and your automotive needs. We take pride in our work and stand behind everything we do. If there is a problem please feel free to consult with one of our highly trained team or speak with the manager. We work hard to keep our customers happy and welcome any one with a problem to let us help fix ANY problems. Call Us Today! We will work hard to earn your business! more

Let us earn your business!! 2/28/2011

Come to Bob McDonald Goodyear for all of your automotive service & repair needs. We provide care for your car, from oil changes to tires; our ASE and Goodyear certified mechanics can get the job done! We have built our reputation on years of quality, affordable work and tires and our customers are ALWAYS #1! So save yourself some time and money, come by any of our two convenient locations in Atlanta and Marietta. Call Bob McDonald Goodyear, because it's better to get it done right the FIRST time! more

Great Work Good People! 2/25/2011

You can trust these people! There work is great! Worked on my truck and will never take it anywhere else! After reading the reviews about how ""Bad"" this place was I decided to go see for my self. These guys were friendly and helpful. They didn't lie to me about other services needed on my truck and only recommended that I have a very minor change of one thing. Obviously this other person love to blow things out of proportion and then spam it all over the internet rather than talk to the manager. These guys are great! more

HORRIBLE!!!!!!!!! 1/4/2011

HORRIBLE!!!!! Charged me $50 just to look at my car. Told me that my max air blend motor door assembly needed fixed. I called the dealership to check on the price and this place was quoting over twice what the dealership would charge. Then to top it off, when I picked up my car, there was big gash in the carpet on the floorboard. It looked as though someone with work boots stepped in it too hard and also scuffed up the edge of the driver seat. I confronted the head guy on duty ""Mark"" about it and he brought out the technician and put him on the spot. I'm sure it was an accident, but the guy lied that it was already torn. ""Mark"" was extremely rude to me and treated me like I was stupid. The Goodyear near my house would have never even charged me to look at my car. Lesson learned. I will NEVER go back to this place. It would've just been nice for them to admit what they did. I wouldn't have demanded anything else. I'm telling everyone I know about how terrible this place is. more

Poor Customer Service - not concerned with customers needs 12/18/2007

When I was shopping for tires, I was between Kauffman Tires and Bob McDonald Goodyear; boy did I make a mistake. I purchased the set of tires at Goodyear and also purchased road hazzard on the tires. Over the course of owning the tires, I have had nails in a tire on 3 different occassions. Each time, and the last time was today, I went into the store to have my tire repaired. Everytime, I was informed that I would have to wait anywhere from 2 hours to 3 1/2 hours. To have my tire repaired! Today, I went to the store twice, the first time I was told a 2 hour wait; the second time I went to the store, I was told they could not get to me. What did I do? I called Kauffman Tires (again, as I did the two prior times) and they were more than happy to repair my tire. \r What Goodyear does not realize, I purchase tires about every 10 months because I drive a lot of miles. My next purchase will absolutely be from Kauffman Tires. \r Bob McDonald Goodyear was very helpful and accommodating when I was spending $900 but when I came back to have repairs; they were too busy. \r In the future, I will do business with someone that stands behind the warranty they sell. Pros: Convenient Location Cons: Not interested in customers' schedule, Inconvenient when it comes to emergency service more

Slow 12/13/2006

I called in before I went on a wednesday and was told I could come right in (for an alignment, balance, rotation). Once I got there it was going to be over 3 hours. The rep at the desk tried telling me that is how long the work would take. I'm not sure if their technicians are slow, if they're understaffed, or what, but the work should only take an hour or so. I instead went to the Austell location and was in and out in an hour and 15 minutes. more
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  • Hours:

    Sunday:Sunday:Closed,Monday:07:00AM-06:00PM,Tuesday:07:00AM-06:00PM,Wednesday:07:00AM-06:00PM,Thursday:07:00AM-06:00PM,Friday:07:00AM-06:00PM,Saturday:07:30AM-05:00PM,Monday:,Tuesday:,Wednesday:,Thursday:,Friday:,Saturday:
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