Horrible experience. Employee is a young guy that is always on his cell phone and does little to help anyone. Me and a couple of friends have stopped by to try and sell some scrap gold, but we all had similar horrible experiences with the employee. When I went there I walked over and asked if they checked the gold right there, and was rudely answered ""NO we just give you free money. What are you stupid?"" It was the first time someone ever talked to me like that for no reason in a retail environment, and then I asked for his manager, and all he said was ""Get out of here before I kick you out of here."" Was very close to just beating up the guy. HORRIBLE place...and friends experiences were not much different.