Chris V. was very professional. I like the fact that your company takes measures to protect our carpeting. Would definitely use your services again and would recommend your company to others. Cesar and Anthony also did an exceptional job installing. As far as the air conditioner, haven't had a chance to use it yet, so cannot comment on that at this time. You can bet I will comment if I have a problem once I turn it on. Again, the service and the people I dealt with were very professional.