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Golden Design Group - 2 Reviews - 15975 E Lake Cir, Aurora, CO - Other Reviews - Phone (303) 617-3911

Golden Design Group

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15975 E Lake Cir
Aurora, CO 80016
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(303) 617-3911
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Best

In August, we bought a home that was built by Golden Design Group in 2002. Yesterday at about 4 pm, I noticed that the fan in our basement stopped working (which I thought was for...

Worst

I bought a house from GDG in 2005. Couldn't sell it due to their construction defects two years later. They are stucco water problems, roof leaking problems, concrete floor raisin...

Horrible builder with construction defects and never fixed 2/29/2012

I bought a house from GDG in 2005. Couldn't sell it due to their construction defects two years later. They are stucco water problems, roof leaking problems, concrete floor raising problems. Paid a lawyer to write a letter to GDG without knowing that GDG hired a much better lawyer just to handle customer complaints like mine. No wonder GDG houses were so expensive. My lawyer and I eventually had to give up. I tried to beg GDG owner Pete Capra to fix these defects. He was very rude and used F-word on me. It cost me tons of thousands of dollars to do the repair which should have been GDG's sole responsibility. I spoke to my neighbor GDG house owners. They told me that Pete Capra just wants to sell his houses and get money. He doesn't care about customers. GDG staff told me that they all afraid of him. I really wish GDG goes business so that no more customers will be hurt. more

Fantastic customer service! 12/21/2005

In August, we bought a home that was built by Golden Design Group in 2002. Yesterday at about 4 pm, I noticed that the fan in our basement stopped working (which I thought was for Radon mitigation - turns out it was for keeping the subbasement dry) , so I called GDG's corp office to see who I should call to get it repaired. I spoke to the superintendent, who was very helpful and said he would send someone out to take a look at it within the next couple of days (I figured after Christmas). The NEXT MORNING, less than 24 hours after my call, a gentleman from GDG was at our door, went into the basement and fixed it - in 5 minutes. He even stopped by a couple hours later with recommendations for who to use for finishing our basement. I couldn't be more delighted. They are head and shoulders above Richmond American's customer service (or lack thereof!). more
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